The Minnesota Companion Rabbit Society (MCRS) educates the public on rabbit care and supports companion rabbit welfare through adoption and outreach programs.
Email Hotline Volunteers respond to questions from the public via email, helping to educate rabbit owners and promote MCRS’s mission. Volunteers use a library of template responses and receive support from experienced team members to ensure accurate, compassionate communication.
Main Responsibilities:
Respond to emails from the public during your assigned week
Use and update template responses as appropriate
Communicate scheduling needs and availability with the Email Hotline Lead
Collaborate with the team for questions or complex situations
Qualifications/Experience:
Completion of MCRS Orientation and training
Strong written communication skills
Comfortable using Google Suite (Gmail, Docs, etc.)
Rabbit care knowledge is a plus, but not required — we’ll support you!
Volunteers are assigned for one week per month and estimated to work 4 hours (flexible) during assigned week. If you are interested in this volunteer position, please complete our MCRS Volunteer Application. Please select the “Email Hotline Volunteer” option to be considered for this role.
Once we have received your application and any supplemental information regarding your prior qualifications, a member of our team will reach out to you to discuss this opportunity further.